Mechanische Armbanduhren
Tanja Borisenko
George-Bähr-Str. 20
01069 Dresden
Deutschland
Internet: www.am-watches.com
E-mail: info@am-watches.com
Tel. +49 351 30999216
Fax. +49 35133209160
USt-IdNr. DE 254464325
Online-Streitbeilegung gemäß Art. 14 Abs. 1 ODR-VO: Die Europäische Kommission stellt eine Plattform zur Online-Streitbeilegung (OS) bereit, die Sie unter http://ec.europa.eu/consumers/odr/ finden.
Online Dispute Resolution in accordance with Art. 14 , Sec. 1 ODR – VO : The European Commission is providing a platform for online dispute resolution (DR) which you can find here http://ec.europa.eu/consumers/odr/.
Good morning,
is it possible to buy from your store a watch without strap and bezel?
Thank you for your answer.
Best regards,
Th.Malarmey
Yes, sure, but the price will not be lower if you mean 80€ watches.
Do you ship to the United States? Thanks
yes, sure
Hi,
I am looking for vostok 420 series, zissou model. Is it possible to buy it from you?
Thank you.
How long would it take to arrive if shipped to the UK?
a couple of days, usually
Hi.. do you ship to Australia? How much are the shipping costs?
yes, we do. it costs the same amount as to any country outside EU. depends on the watch, but it is less than 10 Euro
Do you ship to the hong kong
yes, sure, we have many happy customers there
of course!
Hello,
I have not received the item yet and it has been more than a month.
Can you resolve the issue please?
RR636537764 DE 12.02.2018
Order #298
Order #2980
Rosu, please confirm you got the watch next and the delay was dut to the post and not our fault. Thanks.
Yes, I got the watch and like ti very much. Thank you!
Hello
would you consider proposing sapphire glasses in near future ?
Thank you
Thanks for your interest. No, not really. The soft glas used in our watches helps to keep 200m water resistance. The scratches can be easily made, but also easily removed.
Hi Guys,
Just wondered: when configuring a diver, the standard case is, I guess, polished with some having the option of “matt”. However, in the pre-built selection, some show “brushed”. Are brushed and matt the same finish? If not, is it possible to get a brush-finished 710 (or other) case to build on?
Thanks for your time and options.
Hi, actually we mean “brushed” by “matt”, sorry for confusion.
Hi, is the lume on the AM dials better than the lume on the scuba dude dials?
approximately the same
Hello Boris,
My name is Jim and I am from Greece, do you know how much are the shipping costs to Greece?
Thank you in advance,
Jim
it is 8 Euro
Do you get a tracking number when you order?
Yes, sure!
can i send the watch back to you for servicing and maintainance?
Yes, sure. Provided the watch was bought from us.
Hi! Do you send de am customized scuba dude Whit the original back case?
Thanks!
If you wish, yes, just let us know. Our back cases are also original 😉
After I place an order, can I check the status? Will a tracking number be emailed to me?
Yes, you should receive the tracking number. If not, please, let us know.
Hi, the status on my order is “complete”, thus that mean that my order has been shipped?
Yes, the order has been shipped. You should have received the tracking number already.
I bought a bezel with insert in teal colour.
Is easy to remove the insert and change for another one, in other colour ?
Yes, you should be able to replace the insert with no problems.
Hello , First time buy so just curious . Did an order the 4th , order-number ” 1964″. Must i have received a tracking number ?
Do your watches sold by your company come with a guarantee?